Privacy Policy

Last updated: December 27, 2024

Introduction

Welcome to Aquaflow ("we," "our," or "us"). We are committed to protecting your privacy and personal information when you visit our website at https://www.aquaflow.id/ (the "Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

Information We Collect

Information You Provide

• Contact information (name, email address, phone number, company name)
• Inquiry details regarding our pump products and services
• Communications with us through forms or email

Information Automatically Collected

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent
• Referring website addresses
• Device information

How We Use Your Information

We use collected information to:

• Process and respond to your inquiries
• Provide customer support
• Send product information and updates
• Improve our website functionality
• Analyze website traffic and usage patterns
• Maintain website security
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist in website operations
• Legal authorities when required by law
• Business partners directly involved in product delivery

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Cookies

We use cookies to enhance your browsing experience. You can control cookie settings through your browser preferences.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your information
• Opt-out of marketing communications
• Withdraw consent for data processing

Changes to Privacy Policy

We reserve the right to update this Privacy Policy. Changes will be posted on this page with an updated revision date.

Contact Us

For questions about this Privacy Policy, please contact us:

Email: info@aquaflow.id 

Phone: +62812-6052-4123 

Address: PT Victorindo Pratama Mandiri,Jalan Pulau Bunaken A3Kawasan Industri Medan III (KIM 3)Medan 20242, ID

This policy is effective as of December 27, 2024.